Jitbit helpdesk supports integration with multiple third-party apps and services.

Hipchat - send a notification to Hipchat when a new ticket is created

Slack - send a message to a Slack channel when a new ticket is created

Bitbucket - create Bitbucket issues without leaving a ticket

Jira - create Jira task from a ticket

Github - create Github issues from a ticket

Dropbox - attach files to tickets directly from your Dropbox

Zapier - Zapier support lets you integrate Helpdesk with hundreds of third-party apps

Custom user lookup - the helpdesk app can query some third-party data-source in real time, to get more information about a user (for example, connect to your orders database and show which products has the user purchased, etc)

← help contents | Helpdesk website